Thank you for choosing Fit Findr (“Fit Findr,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, share, and protect the personal information (“Personal Information”) of users (“you” or “user”) when you:
Download and use our Fit Findr mobile application (the “App”), including its AI-based clothing-scanning functionality, or any other application of ours that links to this Privacy Policy;
Engage with us in other related ways, including any sales, marketing, or events.
Please read this Privacy Policy carefully. By using or accessing the App or our services, you agree to the terms of this Privacy Policy. If you have any questions or concerns about our practices concerning your personal information, please contact us at fitfindrcontact@gmail.com.
1. WHAT INFORMATION DO WE COLLECT?
1.1 Personal Information You Voluntarily Provide
We collect personal information that you choose to provide to us when you:
Create or update your account – such as your name, email address, password, and any other information you decide to provide during onboarding.
Complete surveys or questionnaires – regarding your style preferences, clothing sizes, favorite brands, budget preferences, and other related details.
Upload or provide photos of your clothing so that our AI scanning feature can identify the items and suggest matches or cheaper versions online.
All personal information that you provide to us must be true, complete, and accurate. You must inform us of any changes to such personal information.
1.2 Information Automatically Collected
When you use or navigate the App, we may automatically collect certain information that does not directly reveal your identity, such as:
Device information: Device type, operating system, browser type, device settings, and other technical details.
Usage data: Logs of your usage, including access times, pages visited, the items scanned, and other actions you take on the App.
IP address and location data (if you enable location services on your device).
This information is primarily needed to maintain the security and operation of our App, to optimize and improve our services, and for internal analytics purposes.
1.3 Sensitive Information
When necessary, and with your explicit consent or as permitted by law, we may process the following sensitive information:
Images / Photos of Clothing: The photos you upload may include images of you or any person wearing the clothing, though our intent is only to recognize and categorize the items.
Preferences and Style Information: Responses to surveys or forms that may reveal personal taste, demographic details, or other sensitive preferences.
2. HOW DO WE PROCESS YOUR INFORMATION?
In short: We process your information to provide, improve, and administer our App and services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We use personal information collected via our App for the following purposes:
Providing and Improving Services:
Identifying and matching clothing items you scan to online listings and cheaper alternatives.
Saving your scanned results so you can revisit them.
Personalization:
Suggesting items, sizes, or styles based on your preferences and surveys.
Communication:
Sending you service-related messages, including updates to features, security alerts, and account notifications.
Responding to your inquiries and providing support.
Security and Fraud Prevention:
Protecting, investigating, and deterring against unauthorized or illegal activity.
Maintaining a safe environment for our users.
Compliance with Law:
Fulfilling legal obligations such as responding to lawful requests from public authorities and complying with applicable regulations.
Other Purposes:
We may process your personal information for additional purposes with your consent.
You have the right to withdraw consent at any time.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
If you are located in certain jurisdictions (e.g., the European Economic Area (EEA), United Kingdom (UK), or Switzerland), we only process your personal information when we have a valid legal reason to do so, such as:
Consent: You have given us permission to use your personal information for a specific purpose.
Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., providing the App’s services), except where these interests are overridden by your fundamental rights.
Legal Obligations: Compliance with legal requirements.
Vital Interests: Protecting someone’s life or vital interests in emergencies.
If you reside in Canada, we may process your information with your express or implied consent as permitted by Canadian law. You may withdraw your consent at any time.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In short: We may share information in specific situations described in this section and/or with the following categories of third parties.
Service Providers: We share information with third-party service providers, vendors, contractors, or agents who perform services on our behalf (e.g., cloud storage providers, analytics providers, AI or machine learning infrastructure providers). These providers are contractually required to protect your information and use it only as we direct.
Business Transfers: If we enter into or are involved in a merger, acquisition, financing, or sale of all or a portion of our business, information may be transferred to the acquiring entity.
Legal and Compliance: We may disclose information where required by law, in response to lawful requests by public authorities (e.g., court orders, government inquiries), or to protect our legal rights and interests.
We do not sell personal information to third parties.
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
Our App may link to third-party websites, online services, or applications that are not affiliated with us. We are not responsible for the security or privacy practices of these third-party sites. We encourage you to review their privacy policies before engaging with them or providing any information to them.
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
Our servers are primarily located in Philadelphia. If you access our App from outside this region, your information may be transferred to, stored, or processed in countries that may not have the same data protection laws as your country. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) to ensure lawful data transfers.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your personal information only as long as is necessary to fulfill the purposes outlined in this Privacy Policy (unless otherwise required by law), including:
Photos and Scan Results: Stored for as long as your account remains active or until you request deletion, up to any retention limit required by law or for our legitimate business needs.
Account Information: Retained for as long as you maintain an account with us, unless you request deletion.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or if that is not possible (for example, due to backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented reasonable technical and organizational security measures to protect the personal information we process. However, no electronic transmission or data storage system can be guaranteed to be 100% secure. We cannot promise or guarantee that unauthorized third parties (e.g., hackers) will not be able to defeat our security measures. You use our App at your own risk and are responsible for securing your account credentials.
9. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect or solicit data from children under 18 years of age. By using the App, you represent that you are at least 18 or that you are the parent/guardian of a minor and consent to the minor’s use of the App. If we learn that personal information of users under 18 has been collected, we will take reasonable steps to promptly delete such data. If you become aware of any data we may have collected from children under age 18, please contact us immediately at fitfindrcontact@gmail.com.
10. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location and applicable data protection law, you may have the following rights:
Access and Rectification: Request access to the personal information we hold about you and request corrections to inaccuracies.
Erasure: Ask us to delete or remove personal information under certain circumstances.
Restriction of Processing: Request we stop processing your personal information in certain scenarios.
Data Portability: Receive a copy of the personal information we hold about you in a structured, machine-readable format where legally required.
Objection: Object to our processing of your personal information for certain purposes.
Withdraw Consent: At any time, withdraw your consent for any data processing we conduct solely based on your consent.
To exercise any of these rights, please contact us at fitfindrcontact@gmail.com. We will respond to your request in accordance with applicable data protection laws.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a “Do-Not-Track” (“DNT”) feature that you can activate to signal your privacy preference not to have data about your online browsing activities monitored or collected. As no uniform technology standard for recognizing and implementing DNT signals has been finalized, we currently do not respond to DNT signals. We will update this policy if a standard is established that we must follow in the future.
12. DO U.S. STATE RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Depending on the U.S. state in which you reside (e.g., California, Colorado, Connecticut, Utah, Virginia), you may have specific rights regarding your personal information. These may include:
Right to Know what personal information we have collected about you, how we use it, and any sharing or selling practices.
Right to Access and Request Deletion of your personal information.
Right to Correct inaccuracies.
Right to Non-Discrimination in exercising these rights.
Right to Opt Out of certain sharing of personal information (such as “sale” under certain state laws).
If you are a resident of any of these states and wish to exercise your rights, you may contact us at fitfindrcontact@gmail.com. We will consider and act upon any request in accordance with the relevant laws.
13. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
EU/EEA, UK, or Switzerland: You have rights under the GDPR or UK GDPR, including the right to lodge a complaint with a supervisory authority if you believe we have violated your data protection rights.
Canada: You can withdraw your consent at any time.
Australia and New Zealand: You have rights under local privacy acts to request access to or correction of your personal information.
Other Countries: Additional privacy rights may apply, depending on your country of residence. Please contact us for more information.
14. DO WE MAKE UPDATES TO THIS PRIVACY POLICY?
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or for other reasons. The updated version will be indicated by an updated “Last updated” date. We encourage you to review this Privacy Policy often. If we make any material changes, we may notify you either by posting a notice on our App or by directly sending you a notification.
15. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this Privacy Policy, or to exercise any of your rights, you may contact us at:
Fit Findr Email: fitfindrcontact@gmail.com
16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
If you wish to review, update, or delete the personal information we have collected from you, you may:
Log into your account settings and update your profile or delete your photos.
Contact us directly at fitfindrcontact@gmail.com with your request.
We will respond to your request in accordance with applicable data protection laws.
Thank you for trusting Fit Findr with your personal information. We are committed to protecting your privacy and providing a safe experience for all of our users.